Product Manager and Team Lead

About Dunefox

Dunefox is an AI powered customer engagement platform developed by Sucetas Technologies Private Limited. It combines support, lead management and marketing in a single workspace across web chat, WhatsApp, Instagram, Facebook Messenger and Telegram, with AI voice agents available alongside it. Organisations use it to respond to customer enquiries more quickly and to manage them through to resolution. The platform is live and serves paying customers internationally.

About the role

As Product Manager and Team Lead you will coordinate a cross functional team covering SEO, design, video, content and QA for Dunefox. You will own the content calendar, run the planning and review cycle, maintain a single project tracker, own intern onboarding, keep the product feedback log, and report delivery metrics to the leadership team. This is the broadest role on the team and it carries real ownership: it suits someone who enjoys turning several parallel workstreams into a predictable delivery schedule and holding people to it.

What you will do

• Run daily standups and weekly planning across the SEO, design, video and content workstreams
• Own the content calendar end to end: what publishes, on which channel, on which date, and who prepares it
• Resolve day to day blockers across the team and keep dependencies moving
• Review deliverables against brand guidelines and approved messaging before publication
• Maintain a single project tracker in Notion, ClickUp or Jira as the source of truth for status
• Report weekly to the leadership team on delivery, risks and decisions required
• Write clear briefs so each contributor starts with the context and acceptance criteria they need
• Own the hiring and onboarding of new interns into the team, including their first week plan
• Maintain the product feedback log: collect what customers and the sales conversation surface, and turn it into prioritised items for the product team
• Track delivery metrics for the team and report on throughput, turnaround and published volume
• Coordinate the video and UGC production schedule with the content coordinator so shoots and edits land on time
• Run a fortnightly retrospective and act on what it produces

What we are looking for

• Experience coordinating a team or a multi workstream project in a professional, internship or academic setting
• Working knowledge of at least one project management tool: Notion, ClickUp, Jira, Asana or Trello
• Ability to write clear briefs, status reports and meeting summaries
• Understanding of content calendar planning, channel cadence and production lead times
• Strong follow through and stakeholder communication

Good to have

• Exposure to B2B SaaS or an in house marketing team
• Familiarity with SEO and social analytics reporting
• Based in Pune and available for hybrid working

What we offer

• Hands on experience with Dunefox, a live AI SaaS platform serving paying customers
• Direct exposure to product, engineering and go to market decisions in a growing company
• Internship offer letter, joining letter and letter of recommendation, issued on the basis of performance
• Hybrid and remote working arrangements, with office access in Pune
• Clear ownership of a defined workstream, with measurable outcomes
• Consideration for extension or a full time position based on performance