Privacy Policy

1. Introduction

Sucetas Technologies ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:

• Visit our website (https://sucetastech.com)
• Use our services and solutions
• Communicate with us via email, phone, or other channels
• Engage with us on social media platforms
• Participate in our events, webinars, or training sessions
• Apply for career opportunities with us

2. Information We Collect

2.1 Personal Information You Provide

2.2 Information We Collect Automatically

When you interact with our digital platforms, we automatically collect certain information:

2.3 Information from Third Parties

• Business Partners: Information from referral partners, resellers, and integration partners
• Social Media: Public profile information when you interact with us on social platforms
• Data Providers: Business contact information from legitimate data providers
• Event Organisers: Attendee information from conferences, webinars, and industry events
• Government Sources: Publicly available business registration and compliance information

7. Your Privacy Rights

You have significant control over your personal information. Depending on your location and applicable laws, you may exercise the following rights:

How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will:

• Respond to your request within 30 days (or as required by applicable law)
• Verify your identity to protect against unauthorised requests
• Provide clear information about any limitations or exceptions
• Offer assistance if you need help with your request
• Inform you of any fees (rare and only when permitted by law)

12. Contact Us

We are committed to addressing your privacy concerns and questions. Please contact us through any of the following methods:

13. Google User Data (Sucetas Console)

Sucetas Console (console.sucetastech.com) is our internal operations application, used only by authorised Sucetas Technologies employees and founders. Each of them may choose to connect their own Google account. This section explains what Google user data the Console accesses, how it is used, stored and shared, and how it can be deleted. It applies in addition to the rest of this policy.

13.1 Data accessed

• Google account identity (OpenID, email address, name): to show which Google account is connected to the Console user.
• Google Calendar events on calendars the user owns: the title, time, location, description and attendee email addresses of events on the user's primary calendar.
• Gmail messages (read): the subject, sender and recipients, snippet and labels of recent inbox threads, and the full text of a thread when the user opens it.
• Gmail (send): permission to send an email or reply that the user writes in the Console.

The Console does not request access to Google Drive, Sheets, Contacts or Google Workspace directory data, and it cannot delete, archive, label or mark Gmail messages as read.

13.2 How the data is used

• To show the connected user their own calendar inside the Console and keep it current using Google change notifications.
• To create, edit or delete a calendar event only when the user does so in the Console.
• To show the connected user their own Gmail inbox and open a conversation they select.
• To send a reply or new email only when the user writes it and presses Send. The Console never sends email automatically from a user's Gmail account; its own system notifications are sent through our separate email service.

Google user data is visible only to the user who connected it. It is not used for advertising, is not sold, is not used to build profiles, and is not used to develop, improve or train generalised AI or machine-learning models. Our staff do not read it, except with the user's explicit agreement for a specific item, where necessary for security purposes such as investigating abuse, or to comply with applicable law.

13.3 Sharing

We do not share or transfer Google user data with third parties, except with the infrastructure providers that host the Console on our behalf under confidentiality obligations, when needed to comply with law, or as part of a merger or acquisition with the user's data protection rights preserved.

13.4 Storage, security and retention

• Google authorisation tokens are encrypted at rest and are never sent to the user's browser.
• The Console stores a cache of the user's calendar events for roughly the next 90 days and a minimal index of recent inbox threads. Full email messages are fetched from Gmail when opened and are not stored.
• Cached data is kept only while the account stays connected and is refreshed from Google as it changes.

13.5 Disconnecting and deletion

The user can disconnect Google at any time in the Console under Personal settings, Google Workspace. Disconnecting asks Google to revoke the Console's access and immediately deletes the stored tokens and the cached calendar and Gmail data. Access can also be removed at any time from Google Account permissions. To request deletion by email, contact contact@sucetastech.com.